1. Information we collect

When you sign up, we collect your name, company name, email, phone number, address, city, state, and GSTIN (if provided). Payment details are collected and processed directly by Razorpay — we do not see or store your card or bank information.

2. How we use your information

We use this information to set up and run your account, process payment and raise invoices, respond to support requests, and improve the Service.

3. Sharing of information

We share information with Razorpay (payment processing) and the WhatsApp Business Platform/Meta (message delivery) as needed to run the Service. We do not sell your information to third parties.

4. Data retention

We retain account information for as long as your account is active, and for a reasonable period afterward as required for accounting, legal, or support purposes.

5. Your rights

You can request access to, correction of, or deletion of your personal data by writing to Info@nexterasoftlabs.com.

6. Security

We take reasonable technical and organisational measures to protect your information, though no method of storage or transmission is completely secure.

7. Children's privacy

The Service is intended for businesses and is not directed at individuals under 18.

8. Changes to this policy

We may update this policy from time to time; the "Last updated" date above will reflect the most recent revision.

9. Contact us

For any privacy questions, reach out to Info@nexterasoftlabs.com or call +91 76150 03959.